Privacy policy

Who is responsible

Moontecx S.A.C., tax ID (RUC) 20616602439, registered address at Urb. Teresa de Jesús - City Center Torre Sur, Cerro Colorado district, Arequipa province and department, Peru. Contact for personal data: info@moontecx.com.

What data we collect

If you use the form: name, email, WhatsApp or phone, company, interest, message and how you heard about us. When you browse: the page you visit, the source channel (for example an Instagram or LinkedIn link), approximate country and city, device type, language, which sections you view and how long you stay. We do not store your IP address or full browser details in our database.

If you book a demo

The scheduler on the /demo/ page is Google Calendar. When you book, Google (Google LLC) shows you the form, sends the invitation with the Google Meet link and processes the data you enter (name, email and the booking fields) under its own terms and privacy policy. Moontecx receives the booking in its Google account and stores in its database your name, email, and phone and company if you give them, plus the meeting date and link, to handle your appointment and follow up. That page loads Google content, which may use its own cookies or similar technologies; the rest of our site uses no cookies.

How we measure your visit

We use a session identifier that lives only in your browser tab and is erased when you close it. We use no cookies or persistent storage. If your browser sends the Global Privacy Control signal, we do not measure your visit. If you message us on WhatsApp from the site, the message includes a short code (ref) that tells us which page and channel you came from.

What we use your data for

To answer your inquiry, send you a proposal and understand which channels and content work. We only send news if you tick the optional box.

Legal basis

Your consent, which you can withdraw at any time (Peru Law 29733 and its regulation, D.S. 016-2024-JUS).

Who we share data with

With service providers: Cloudflare (hosting and database) and Google (email, Calendar and the demo scheduler). They may process data outside Peru, including in the United States. We do not sell your data.

How long we keep it

Contact data, 24 months after the last contact. Browsing events, 13 months.

Your rights

Access, rectification, cancellation, objection and the other rights in applicable law. Write to info@moontecx.com. If you are not satisfied, you may go to Peru’s National Authority for Personal Data Protection.